U

Visitor

 • 

1 Message

Thu, Apr 15, 2021 2:34 AM

DECADES1178 streams FOX instead

For nearly 2 days, channel 1178 (DECADES) has been streaming FOX content instead. It flipped at 7:30 a.m. on Tuesday, April 13th. I had an Xfinity rep in chat last night, and they acknowledged the issue, but then never responded again! 28 hours later nothing has changed, and I can't stream programming from DECADES!

Responses

ComcastPeter

Official Employee

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73 Messages

21 d ago

Hello user_519b89! I hate to hear about the issues you're experiencing with the Decades channel using the Xfinity Stream service, but I'd be happy to take a further look into this for you. Please send us a Live Chat with your first and last name as well as your service address so we can assist. 
 
To send a Live Chat, click the Peer to Peer chat icon at the top right of the page and enter Xfinity Support in the "To" section of the chat.

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