Sharon_pbg's profile

Regular Visitor

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5 Messages

Thu, Oct 29, 2020 4:00 PM

Cuts to commercial early

I’ve recently started using the xfinity stream app beta on my TV and when I watch shows on demand they cut to commercials too early and come back too late. Is there anything to do to fix this. It’s very annoying

Responses

Rustyben

Expert

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24K Messages

8 m ago


@Sharon_pbg wrote:
I’ve recently started using the xfinity stream app beta on my TV and when I watch shows on demand they cut to commercials too early and come back too late. Is there anything to do to fix this. It’s very annoying

any breaks/transitions are made at the producer/studio before the on-demand video is made available to Comcast. 

Regular Visitor

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5 Messages

7 m ago

It might be an answer but it’s not a good answer. I can actually rewind a few seconds when it happens to try and capture the missing minute depending on the channel it happened with so it can’t be the producers cut. It’s the main reason I will never recommend this service to anyone

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