Current Xfinity acknowledgements of their stream apps

Xfinity support teams have officially acknowledged the backlash over the November 2026 Xfinity Stream app redesign, though senior Comcast executives have not issued a public statement. Following the rollout of the redesigned interface across mobile and smart TV platforms in early November 2026, official Xfinity representatives on Reddit and the Xfinity Community Forum confirmed that their engineering teams are aware of the issues and are working on fixes. However, there is currently no option to revert to the previous version.

Xfinity has still not publicly acknowledged the widespread Firefox bug that started in late October 2026. While the app redesign has drawn official community manager responses, the specific web portal issue causing Firefox (versions 158 and 159) to immediately drop sessions and log users out whenever they switch browser tabs remains unaddressed by Comcast leadership.