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Why is my streaming service buffering all day everyday? Netflix does not buffer only xfinity stream.

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XfinityDilary

Official Employee

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3.3K Messages

2 hours ago

user_12vius. I’m sorry you’re dealing with buffering on the Xfinity Stream app. Especially since other apps like Netflix are working fine. I can see why that would be frustrating. Since the issue is only happening on Xfinity Stream, it’s likely related to the app, device, or connection path rather than your overall internet speed. Let’s try a few quick things:

Close and reopen the Xfinity Stream app (uninstall and reinstall preferred)

Restart the device you’re streaming on

Check for any app or device updates

Try streaming on another device (to see if it’s device-specific)

If you’re on WiFi, try moving closer to the modem or testing with Ethernet if possible

Let us know if that helps!

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Xfinity Stream Website

user_12vius

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XfinityDilary

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