jhjditz's profile

Visitor

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6 Messages

Thursday, February 9th, 2023 9:45 PM

Closed

Connecting with ipad

Hi I have a 4th gen iPad and I’m trying to log into Comcast to watch my shows but when I go to the login page there is no actually place to enter my email. All I see is the “let’s go” button.

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Problem Solver

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528 Messages

2 years ago

Hello! I'm so sorry to hear that you are having issues login in. Please send me a private message with your full name and full address. I can most definitely take a further look at this issue. To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”.

Visitor

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6 Messages

@XfinityCrystal​ <removed: Personal Informaton>

(edited)

Problem Solver

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1.1K Messages

Hey there! Are you trying to login via the Xfinity Stream App, or through our website? If you haven't tried the Stream App, I would suggest with that first. :)

 

You can download it from the app store here: https://apps.apple.com/us/app/xfinity-stream/id731629156 

I no longer work for Comcast.

Visitor

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6 Messages

I did the stream app

Problem Solver

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1.1K Messages

When you open the Stream App, what exactly does it show? 

I no longer work for Comcast.

Visitor

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6 Messages

It says let’s get started I click on that it goes to next page to sign in , let’s go is not highlighted so you press it doesn’t acknowledge 

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