CNBC Freezing - using Roku on Xfinity Stream

Keeps freezing past three days…. Is Xfinity working to fix this? Other channels seem to work…..

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noonenone

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1 month ago

I am having the same issue.

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Hello, @noonenone is CNBC through Xfinity Stream the only channel experiencing this issue on your Roku device? Is there another mobile device you can test the stream app on? Does the freezing repeat on the other device?

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1 month ago

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NedwardG

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3 Messages

1 month ago

It just froze 6 times in last 35 minutes

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XfinityEricB

Official Employee

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2.5K Messages

NedwardG Thanks for reaching out about CNBC freezing while using the stream app. Since the issue started have you tried to reset the gateway to see if it helps fix the issue?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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1 month ago

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Xfinity Stream Website

NedwardG

CNBC Freezing - using Roku on Xfinity Stream

noonenone

XfinityThomasC

NedwardG

XfinityEricB

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