Frequent Visitor
•
13 Messages
Closed captioning timing is way off
My CC is way ahead of the voices which is frustrating on Xfinity stream The words or CC is already off the screen by the time the voice says those words. Doesn't match up at all. So CC is several seconds ahead. Restarted both X1 box & modem but still the same on all tv's in my house.




XfinityJoe
Official Employee
•
1.4K Messages
22 days ago
Good morning @jaxxonline. If you are still experiencing this issue, would you mind trying to disable and enable CC and let us know if you see a change
https://www.xfinity.com/support/articles/x1-closed-captioning
0
0