Chromecast error code GCKError Code:20 :: 20

I continue to get the same error code when trying to connect my apple phone using the xfinity stream app: error code : com.google.cast.GCKError Code:20 :: 20

I also cannot connect using my laptop web browser (chrome). both my phone and laptop connect for approximately 5 seconds and then the strem ends. I have deleted all cookies, updated apps, and updated my TV's software. I am on the same WiFi.

this seems to be an issue between xfinity and google.

anyone have a suggestion? Help?!?!

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user_74269f

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3 Messages

2 years ago

per my marathon chat session with support today (over 7 hours and 3 different specialists):

"There is a known issue with the Vizio tv and the built-in Chromecast since about Mid-December. The engineering team is still working on this and does not have a solution at this time for the Vizio TV's with Chromecast built in. While I do not have a timeline there is movement on the ticket that they are working to get this resolved. The last update on the ticket was January 17th. We appreciate your patience while we work to get it resolved."

This is very much in line with my experience as it was about mid-december I started having issues. I cannot stream via Chromecast from our 2 iPhones or web browser off my laptop to either one of my Vizio TV's.

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Xfinity Stream Website

user_74269f

Chromecast error code GCKError Code:20 :: 20

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