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user_fd0cbe
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3 Messages

Thursday, September 12th, 2024 12:41 AM

chromecast button on xfinity.com/stream not showing

all of a sudden, the chromecast button for xfinity.com/stream is not showing on website?  WiFi connected, restarted everything, laptop, tv, router.  Why did it just stop working?

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1 day ago

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XfinityGabby

Official Employee

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1.5K Messages

7 days ago

Hello, @user_fd0cbe. Thank you for reaching our team on Forums regarding the Chromecast button. We want to make sure you're able to use your Chromecast with the Xfinity Stream site. Please review these instructions for more information about casting and let me know if you have any questions.

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user_fd0cbe

Visitor

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3 Messages

@XfinityGabby​ read the instructions.  The chromecast button is no longer available on xfinity.com/stream?  Why?  Unplugged, and restarted tv, restarted laptop.  Do I need to restart router?  This is very frustrating.  Been working all this time, and suddenly no cast button available.

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3 days ago

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user_fd0cbe

Visitor

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3 Messages

@XfinityGabby​ btw, I can cast from my mobile phone but not my mac anymore

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3 days ago

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XfinityVictor

Official Employee

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737 Messages

 

user_fd0cbe Have you uninstalled and reinstalled the application?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 day ago

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