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Chernobyl Audio Issues
Hi, I'm trying to stream the last episode of Chernobyl on my PC (episode 5) and the audio is...wrong. I don't know how to describe it but it sounds slowed down and altered, and downright creepy. Either way, this isn't the case for the other episodes, or for any other show on HBO/xfinity as they played fine. Plus, this only occurs during the episode itself when the dialogue starts (approximately 4 minutes in). The audio for the advertisement in the beginning plays fine. Finally, the same thing also happens when I tried it on a different device, so I don't believe it is a hardware issue. Any help would be greatly appreciated!
Pac40
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3 Messages
6 years ago
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Dan104
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1 Message
6 years ago
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coffey10
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6 years ago
I'm having the same issue. I corresponded with Comcast but they said they didn't have any reported issues with the program and recommended I restart my Xfinity system. That didn't help.
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tobioakes
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3 Messages
6 years ago
Well, just got off the phone with Comcast -- you know that's a treat -- finally received word that engineers are aware of the problem (they need to hit button 5 folks... a bit of humor for those of us who have watched episodes 1-4). The more people that call the better -- ask for compensation as well.
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tobioakes
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3 Messages
6 years ago
It's not like we don't know how it ends, but cannot believe we can't watch episode 5. Thanks for calling Comcast. Hope they fix it soon.
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tobioakes
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6 years ago
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