Visitor

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1 Message

07/10/2026 9:21 PM

Channel lineup

I typically have at least one of my PC's with the channel lineup for my area, but about a week ago, it all changed. Before, and the way I like it, the channel logo and number were easy to find and use. The station logo's are now gone, and they rarely load. What is going on? Are others experiencing this?

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Official Employee

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1.6K Messages

4 months ago

Oh no, I am so sorry to hear that your favorite view of your channel lineup suddenly changed on you! I completely understand how frustrating it is when a layout you use every single day, especially one with those handy station logos stops working the way you like it.
To help me figure out exactly what is going on, could you let me know:

Are you using a desktop shortcut / bookmarked link to view a static webpage of your local lineup, or are you talking about the Xfinity Stream portal where you actually watch live TV @user_hv12ng?

Stream live TV and DVR recordings with your Xfinity Stream portal

Visitor

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1 Message

25 days ago

How do I find my channel lineup? The link I went to shows ALL available channels. I want to know what channels I have in my plan.

Official Employee

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2.6K Messages

 

user_ftl88o Hello, here is a link that walks our customers thgrough the process so they can view their channel line up https://www.xfinity.com/support/articles/id11-channel-lineup. Are you considering making any changes to your plan? If so I am happy to be of assistance. 

 

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