user_oo18i4 Hello! Thank you for reaching out to us here on our Community Forum. Can you elaborate on what is happening when you try to access the guide? Are you receiving an error message or error code? How long has this been happening? If you have not already done so, please try removing the power source to your Roku device for about 10-seconds, power it back on, and see if the issue persists.
XfinityBenjaminM
Official Employee
•
2.9K Messages
3 hours ago
0
0