U

Visitor

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1 Message

Tuesday, June 15th, 2021 2:43 PM

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Channel 9 pixelating and freezing

Suddenly channel 9 is pixelating on my

Roku tv.   Any solutions?  Also when I first turn on my LG to channel 9 it pixelates then freezes then comes on.   What’s up with this?   Never has happened until this weekend. 

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Official Employee

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2K Messages

4 years ago

Good morning @user_c9f882 and thank you for reaching out to our Digital Care Team on our forums, we hope you are having a great day so far! I'm sorry to hear about your channel 9 pixelating and freezing. Is it only happening on that channel or are any other channels also being effected? Are you experiencing any error codes or messages as well? What troubleshooting steps have you tried thus far? 

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