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930PIlot
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3 Messages

Friday, February 2nd, 2024 3:46 AM

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Channel 429 operating erratically

Channel skips to new songs in the middle of others, repeats song series played 15 minutes earlier, etc.

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9 months ago

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930PIlot

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9 months ago

Please fix it. its been erratic for a week or more now.

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XfinityDilary

Official Employee

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1.8K Messages

I'm sorry to hear about your channel concerns, @930PIlot. What troubleshooting steps have you taken so far? Did you try rebooting the box manually or through the Xfinity App? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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9 months ago

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