sgtjdc's profile

Contributor

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75 Messages

09/28/2026 5:14 PM

Changes to https://www.xfinity.com/account

In the past 2 weeks I seen a change in the way I interact with Xfinity. I have https://www.xfinity.com/  and https://www.xfinity.com/stream/home   as tabs in my Edge browser on my desktop.

Before I was able to automatically start these 2 sites, now I have to log in and at times if I continue I get

We're sorry.

Please contact us and one of our friendly and knowledgeable representatives can help.

I replaced all the cookies. 

Is the problem that you are concentrating on the Xfinity app on the cellphone (which I dislike)?

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Official Employee

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2.6K Messages

4 hours ago

 

sgtjdc Thank you for letting us know about the issue you are experiencing when logging into your account. If you use a browser other than Edge do you see the same issue?

 

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