woodydeaux's profile
woodydeaux
Conversation Starter
Conversationalist
1st Best Answer

Frequent Visitor

 • 

14 Messages

Sat, May 25, 2019 3:00 PM

CBS On Demand (NCIS) no longer functions.

I have been watching these show for a very long time,  Now the streaming fails with the following diagnostics error:  

 

Build number8

OSWindows 10

BrowserChrome 74.0.3729.169

Flash version32.0.0

Statusin home

Entitlementscvod, clinear, tve-vod, cdvr, transactions, est, tve-linear

Last fingerprintcloudtv_web_polymer_5.8.0_prod_1558820964332_40816

Stream providerprimetime

Video IDvod/item/ComcastTitleVI/cbs.comCBSV1044758450536743-CBSV2044758450536743/

Media IDcomcast:media:program:account:guid:8021855164499508112:

ComcastTitleVI:cbs.com

CBSV1044758450536743-CBSV2044758450536743

Error codeTVAPP-00406Error descriptionLoading of the specified resource has failed

Error aux infohttp://ccr.ipvod-t6.xcr.comcast.net/ipvod8/CBSV0044758450536743/movie/1558498748126/manifest.m3u8Video

ProviderCBSVideo Sources:VodItem

Video TitleDaughters

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Responses

ComcastChe

Official Employee

 • 

6.1K Messages

2 y ago

Hi @woodydeaux

 

Thank you for posting to the Xfinity Forums. Are you still having issues streaming? If so, I can help troubleshoot and resolve this. Please send me a private message with your first and last name so I can access your account. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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woodydeaux

Frequent Visitor

 • 

14 Messages

2 y ago

The problem seems to have been fixed - all streaming is working well now.

Thanks

cw

 

ComcastChe

Official Employee

 • 

6.1K Messages

2 y ago

Thanks for letting us know. Please reach out if you begin to experience any other issues in the future. We'd be more than happy to help however we can. Thanks for being a loyal customer. Take care. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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