ScreeningName's profile

Visitor

 • 

5 Messages

10/16/2026 5:15 PM

Casting from stream

The Xfinity Stream stopped being able to find my TVs. YouTube, Edge, and other apps have no problem. This fails on both my Galaxy S26 Ultra & my Galaxy Tab S9. 

Oldest First
Selected Oldest First

Community Best Answer

Official Employee

 • 

2.6K Messages

27 days ago

@ScreeningName Thank you for using the Xfinity Community Forum to reach out regarding your concern using the Stream app on your TV. Are you getting any form of error message when attempting to use the app?

New Poster

 • 

19 Messages

I'm having a similar problem. Trying to cast from my Samsung Galaxy A14 to a Vizio TV. When I try to cast, it says it's looking for devices and then about 15 seconds later, says no devices available.

Visitor

 • 

5 Messages

This is the only error.  The device is on the same network as my two TVs.  The other apps on the same phone have no trouble finding the TVs for casting.

Official Employee

 • 

2.6K Messages

I appreciate that additional information, do you know if you know if you currently have your connection setup where there are multiple wireless options listed for the different bands that you can connect to? Or is there one listed name to connect to?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

 • 

5 Messages

I suppose you are going to tell me my phone and TVs have to be on same band either 2.4, 5, or 6 GHz.  I can split the names again, but I get tired being the controller that the system should be.

Official Employee

 • 

2.9K Messages

That’s understandable @ScreeningName. Band steering is designed to make managing the different WiFi bands more convenient, so I appreciate why you don’t want to continually separate and manage them yourself.

 

For troubleshooting purposes, could you temporarily split the bands and connect both the phone and TV to the same band before trying to cast again? This test will simply help us determine whether the casting issue changes when both devices are explicitly connected to the same WiFi band.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

forum icon

New to the Community?

Start Here