Visitor
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1 Message
Can’t watch episode 4 of season 5.
When I watch episode 4 of season 5 the episode ends after 11 minutes in and takes me back to the xfinity stream menu. The details of the episode also says 11 minutes long?? Not sure why this is the case.
XfinityVanessa
Official Employee
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187 Messages
4 months ago
@user_715e1e Hi there, thank you for reaching out to make us aware of your concerns. I understand you are having some issues with the Xfinity Stream app, and it would be my pleasure to help. To get started, have you tried logging out and back in to see if that helps? Is the issue only happening with that one episode or multiple episodes and/or shows?
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