Hello, @user_i0558b May we have more details about this issue and your troubleshooting efforts? For example, have you removed and reapplied the app on Roku? Rebooting your modem and your Roku device as the error code indicates a Bad Gateway response or a timeout response.
XfinityThomasC
Official Employee
•
2.8K Messages
1 year ago
Hello, @user_i0558b May we have more details about this issue and your troubleshooting efforts? For example, have you removed and reapplied the app on Roku? Rebooting your modem and your Roku device as the error code indicates a Bad Gateway response or a timeout response.
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