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user_spmmx5
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Tuesday, December 5th, 2023 10:59 PM

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Can't view Hallmark Live

When I  click on any of the three Hallmark Live channels, I get a message that it's Premium Content and it's not part of of our package

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Updated 

3 years ago

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XfinityJohnG

Official Employee

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2.8K Messages

3 years ago

Thank you for reaching out to our team here @user_spmmx5. If you are still having an issue with those Hallmark channels I will be happy to check on that from here. Are you experiencing that on the Xfinity stream app only?

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user_3rrim5

1 Message

3 years ago

Receive message from Hallmark channel that Xfinity not included when trying to stream.  The cable TV does show the channel and comes through okay.

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XfinityJeniece

Official Employee

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4.1K Messages

Hey there, @user_3rrim5 thanks for reaching out here on Xfinity Forums regarding accessing the Hallmark Channel. What device are you having issues streaming on? Are you connected to your in-home network while streaming? 

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3 years ago

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