New Poster
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3 Messages
Can't Record on Streaming?
Is it true we cannot record on streaming right now? I don't own or rent a DVR anymore, because the limited space online was sufficient but now it seems I cannot record at all?
New Poster
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3 Messages
Is it true we cannot record on streaming right now? I don't own or rent a DVR anymore, because the limited space online was sufficient but now it seems I cannot record at all?
Community Best Answer
Rustyben
Expert
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24.6K Messages
7 years ago
without a home DVR set top box, you will need to call 800-Comcast and select customer service and subscribe to an instant TV package. the last I heard if the instant TV does allow you to record from the app and storage is limited to 20 hours, streams at same time limited to two.
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littleone7
New Poster
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3 Messages
7 years ago
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littleone7
New Poster
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3 Messages
7 years ago
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XfinityMichaelC
Administrator
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5.2K Messages
7 years ago
Greetings, littleone7! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. What Rustyben advised is correct. If you would like me to take a look at your account and see how the Instant TV package and I certainly do that for you. If you would like to learn more about it use the following link: https://www.xfinity.com/learn/instant-tv. Feel free to send me a PM with your first and last name so I may further assist you.
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
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XfinityMichaelC
Administrator
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5.2K Messages
7 years ago
Hello, littleone7. I have not heard back from you and hope your questions have been answered. If you still need assistance, please feel free to start a new public thread.
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