Hi, @user_495c73! Thanks for your patience while waiting for a response over our forums page for help with the log in concern. This is definitely not the experience we like to hear about. You've come to the right place for help. Let's get this fixed. Are you getting an error message when attempting to log in? Have you tried to do a password reset by visiting
XfinityGabriel
Official Employee
•
1.8K Messages
1 year ago
Hi, @user_495c73! Thanks for your patience while waiting for a response over our forums page for help with the log in concern. This is definitely not the experience we like to hear about. You've come to the right place for help. Let's get this fixed. Are you getting an error message when attempting to log in? Have you tried to do a password reset by visiting
xfinity.com/password?
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