Visitor

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1 Message

Wednesday, September 3rd, 2025

cant get captions on Xfinity

got XUMO, I get some captions, But Nothing for Xfinity! Tried everything. Even got a NEW XUMO , nothing!  Frustrating...............

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Official Employee

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1K Messages

15 hours ago

@user_nxy4ev  Thanks for adding to the community. Ensure Closed Captions are enabled with the steps here https://www.xfinity.com/support/articles/xumo-accessibility. 

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