Visitor
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1 Message
Cannot watch Xfinity stream on Samsung tv
Bought my daughter a brand new Samsung tv with the Xfinity stream app installed so she could watch tv while away at college. She calls me and tells me it now says she can’t watch anything on the tv app unless she’s on in home WiFi? Nothing at all?! Really?! When and why did this change? Extremely disappointed in Xfinity!!
XfinityOrlandoM
Official Employee
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2.4K Messages
13 days ago
@user_tyid07
Thanks for reaching out to us, we do apologize for any inconvenience, When it comes to the Xfinity streaming app you will only be able to use it on a mobile device such as a laptop or an iPad or a cell phone when your not connected to your home network. When you connect it to a TV that has the app installed it will tell you must be connected to your home network
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