U

Visitor

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1 Message

Tue, Nov 23, 2021 2:39 PM

Cannot watch Xfinity & Roku channeling

Not able to access any Xfinity Beta and Roku channels. I just get the following error message: TVAPP 00116.

Any suggestions on how to fix this issue would be appreciated. 

Official Employee

 • 

312 Messages

3 d ago

Hello there @user_da80a5! Thank you for reaching out to us here for help! I am sorry to hear you are having issues with accessing your Xfinity Stream app. Have you already uninstalled the app, restart your modem, and reinstall the app to see if this works for you? 

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