Thank you for reaching out and meeting us here @user_1c99sf. This was a known issue that has since been resolved. When you have a moment, please check your cable programming again.
If you're still experiencing an interruption, please unplug your main cable box, wait about 30 seconds, and then plug it back in. Once it has fully restarted, recheck your channels. If the issue continues, please let us know, and we'll be happy to assist further. We appreciate your patience and understanding.
XfinityLinda
Official Employee
•
2.5K Messages
9 hours ago
Thank you for reaching out and meeting us here @user_1c99sf. This was a known issue that has since been resolved. When you have a moment, please check your cable programming again.
If you're still experiencing an interruption, please unplug your main cable box, wait about 30 seconds, and then plug it back in. Once it has fully restarted, recheck your channels. If the issue continues, please let us know, and we'll be happy to assist further. We appreciate your patience and understanding.
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