C

Visitor

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1 Message

Mon, Apr 5, 2021 10:55 PM

Cannot stream CNN or ESPN on XfinityStream app

This morning for some unknown reason these channels (and probably others) are no longer available...I get a “This Video Cannot be Played” message.

Responses

ComcastThomasF

Official Employee

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165 Messages

1 m ago

Hello and thank you! I really appreciate you being a member of the Comcast Family! Sorry to hear you are having issues with the Xfinity Stream app. Please send me a private message with your name and service address by clicking on the chat icon at the top right of the page. Then select the Xfinity Support tab to start the chat. 

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Regular Visitor

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6 Messages

This is happening to me as well.  Seems like this issue remains unresolved in the broader service 7+ days and counting.

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