Visitor
•
1 Message
Cannot cast via Xfinity Stream to Google Nest hub
This had been for weeks- trying to cast from pixel 5 via Xfinity Stream to the original Google hub. It connects to the hub, shows the program I'm trying to cast, then displays error message something went wrong, please try again, TV app -(001000). I uninstalled / reinstalled the app, restarted both devices. I am able to cast via any other app, just not the Xfinity stream.
CCOtto
Problem Solver
•
497 Messages
2 years ago
Hi, @
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a direct message:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0