Cannot activate Peacock Premium Gig Speed offer

Hello,

I recently signed up for Gig speed internet with 5 year price lock with Xfinity which included free Peacock Premium for 2 years. I have followed all the steps to activate including using the Xfinity.com/yoursubscriptions page as well as the Xfinity.com/activate-peacock page with no luck. There is no button to activate the subscription. I will include a screen shot. I have chatted with customer support multiple times and was told notes would be made to my account and someone will reach out with a solution with no follow up. Please help.