Same problem, can no longer find the option on my account to cancel. Used the chat feature last night, they couldn't cancel. Called this morning, talked to a nice guy that tried, he couldn't find it to cancel it for me either. He sent me a link with instructions to try again on my end, no luck. Can someone please get this cancelled for me???
Greetings, user_te3ixu! We appreciate you sliding by on our XFINITY Community forum. Rest assured, you have reached the right team to help address your Peacock cancellation concerns. Are you currently signed up under a Gigabit or Gigabit Extra promotion, and or are you receiving Peacock as part of our Rewards program?
user_a7vpyb
Visitor
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3 Messages
2 days ago
Same problem, can no longer find the option on my account to cancel. Used the chat feature last night, they couldn't cancel. Called this morning, talked to a nice guy that tried, he couldn't find it to cancel it for me either. He sent me a link with instructions to try again on my end, no luck. Can someone please get this cancelled for me???
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XfinityNatalie
Official Employee
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501 Messages
3 hours ago
Greetings, user_te3ixu! We appreciate you sliding by on our XFINITY Community forum. Rest assured, you have reached the right team to help address your Peacock cancellation concerns. Are you currently signed up under a Gigabit or Gigabit Extra promotion, and or are you receiving Peacock as part of our Rewards program?
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