Visitor

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2 Messages

Wednesday, October 8th, 2025

cancel Peacock

Why won't you let us cancel Peacock? i don't have it through the Peacock site or Roku. Keep this up and I will go back to AT&T. Your website is totally useless. 

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Official Employee

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2.5K Messages

22 days ago

Greetings, @user_y33w3k! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about canceling your Peacock subscription. You have definitely come to the right place for assistance.

 

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

Visitor

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2 Messages

What bell? Give me an Email address. There is no direct message in sight.

Official Employee

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2.1K Messages

Since you have created your first post now, you should have the option to direct message. If you still do not see it please make sure to sign out and sign back in. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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