Visitor

 • 

1 Message

Thursday, March 26th, 2026 11:28 PM

Cancel internet

How do I cancel my 🛜 

Oldest First
Selected Oldest First

Official Employee

 • 

752 Messages

18 hours ago

Hello @user_z5p1dj thank you for reaching out on our community forum, I would be happy to assist you with a cancellation. 

Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message
forum icon

New to the Community?

Start Here