Pleasehelp2's profile

New Poster

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2 Messages

Sat, May 25, 2019 8:00 PM

Can you record shows on a computer?

I'm trying to record a show on my computer using the xfinitystream website. I find where I can access my recordings once they occur, but can't figure out how to record an actual show. Below is a picture of the options I am given, with no record option.xfinity.JPG

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Responses

Official Employee

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2.7K Messages

2 y ago

Hello, Pleasehelp2. Welcome to the Xfinity Forums. I appreciate you reaching out to us with your concerns. At this time the ability to record from the stream/stream beta apps and web portal is not available. You will need to schedule all recordings on your cable box. 

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Official Employee

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2.7K Messages

2 y ago

 Pleasehelp2, as I have not heard back from you in some time, I have closed this thread to further comments. I hope the information we provided helped answer any questions/concerns you had but if you still need assistance, please feel free to start a new thread.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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