kam1955's profile

New Poster

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2 Messages

Tuesday, June 17th, 2025 12:30 PM

Cable box

Worked fine when I shut it off last night, not this morning.

unplugged and re-plugged numerous times.

Screen said "problems on our end"

Can't get an agent, [Edit: Language] AI computer only.

Everything is connected.

Upside down F persists.

Problem Solver

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840 Messages

15 days ago

@kam1955 I recommend using the Xfinity app and perform a system refresh on that box. Hopefully that solves the issue. Select the Services icon at bottom. Then in TV & Streaming choose Troubleshoot TV issues.

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