Sorry to hear you are experiencing buffering issues on Xfinity Stream when watching TV or streaming music. What device do you have the Xfinity Stream app downloaded to where you have this issue? Have you run a speed test through the Xfinity App or https://speedtest.xfinity.com/? I also recommend checking any physical connections in your home that may cause an issue. Make sure there are no loose connections or damaged cables.
XfinityThomasC
Official Employee
•
2.4K Messages
1 month ago
Hello, @user_w7o2ln
Sorry to hear you are experiencing buffering issues on Xfinity Stream when watching TV or streaming music. What device do you have the Xfinity Stream app downloaded to where you have this issue? Have you run a speed test through the Xfinity App or https://speedtest.xfinity.com/? I also recommend checking any physical connections in your home that may cause an issue. Make sure there are no loose connections or damaged cables.
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