Visitor

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1 Message

09/22/2026 1:17 AM

Blurry football games

During the 2025 season and week 1 of the 2026 NFL season, I had no issues with watching crystal clear images of each game. During week 2, I have unwatchable football. For the most part: the games are mostly blurry with moments of crystal clear clarity. Everything is brand new…..TV, cables, wi-fi is close to TV. All other apps work great. Seems like every time there is fast motion (people running, lots of movement, etc), the screen goes blurry. But maybe that’s just me. 
any advice? 

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Official Employee

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2.9K Messages

2 months ago

Good evening @user_1ajl9q! Going from a crystal-clear picture in the first week to blurry football in the second week would definitely catch my attention, especially when everything else appears to be working normally.

 

Is the blurriness happening on every football game regardless of network, or only on certain channels?

 

When the picture becomes blurry, do the score graphics and ticker remain sharp while the players become blurry during motion, or does the entire picture lose quality?

 

Have you noticed the same behavior with other fast-moving content such as hockey, basketball, racing, or action movies?

Visitor

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1 Message

The sound and video are lagging on our sports channel

Official Employee

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2K Messages

Good afternoon galle1016 I can certainly understand the frustration if you were watching sports, and the channel started acting up. You have reached the right team, and I will be happy to assist. Are you still experiencing this issue? Or has it resolved since you posted here? 

 

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