Frequent Visitor
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9 Messages
Bally Sports streaming quality
On the xfinity website, xfinity.com/stream/ondemand, using my pc monitor, the picture on Bally Sports Florida is like every other frame is missing, and the picture is not smooth! On TV, that channel is fine. The other Bally Sports Sun is fine as well as all the other streaming programs. This is the only video source I've seen this on. I've tried all the settings and procedures recommended to clear it up, but nothing works. Just this channel, and it's most noticeable on live sports. Surely other users have noticed this!
CCAlicia
Contributor
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250 Messages
3 years ago
Hi @krt18 Thank you for taking the time to reach out to us through Xfinity forums!
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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