Bad Day or Bad Sign?

The update to the Xfinity streaming app is such a blatantly horrible product that it makes one wonder “Hey! What's going on at Xfinity?”. Is it just a bad day for the product team, or is it a sign of how badly Xfininty is being managed? I would typically provide a list of specific issues with the app, but the entire thing is such a hot mess that I’m not going to bother. So. Bad Day or Bad Sign?