Visitor
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2 Messages
Audio out of sync
I use streaming only, no set top boxes. It happens when I record live TV, and happens on any channel.
Resetting does nothing to fix the problem.
I can't fast forward past the issue, when I try it won't play the replay at all. A message pops up the we can't connect at this time, we will try again...
XfinityTimothyA
Official Employee
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656 Messages
4 months ago
@mikeherner Thank you for reaching out and bringing this to our attention. I can understand how this would be truly frustrating. Have you had a chance to reset your modem. Doing a reset on the modem also refreshes the app as well. Please let us know if this helps.
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