mikeherner's profile



3 Messages

Thursday, December 1st, 2022 3:06 PM


Audio out of sync

I use streaming only, no set top boxes.  It happens when I record live TV, and happens on any channel.

Resetting does nothing to fix the problem.

I can't fast forward past the issue, when I try it won't play the replay at all.  A message pops up the we can't connect at this time, we will try again...

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Problem Solver


785 Messages

1 year ago

@mikeherner Thank you for reaching out and bringing this to our attention. I can understand how this would be truly frustrating. Have you had a chance to reset your modem. Doing a reset on the modem also refreshes the app as well. Please let us know if this helps. 


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