1 Message
Apple TV+
Apple TV+ service states my Xfinity subscription is expired. The Xfinity website states my subscription is active. I've done all the things, still won't work. Make it make sense Xfinity
1 Message
Apple TV+ service states my Xfinity subscription is expired. The Xfinity website states my subscription is active. I've done all the things, still won't work. Make it make sense Xfinity
XfinityMarcos
Official Employee
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2.3K Messages
6 days ago
Hi user_bk0v0m, thank you for reaching out to our Forum, and adding to our community. Apple TV+ has some great content, so I get why you're looking for some answers. I'll need to review your account to confirm your subscriptions. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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XfinityThomasD
Official Employee
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1.2K Messages
4 days ago
Thanks again for spending some time with us to work on the subscription issues. In the end, repeating the activation steps helped get it cleared up, and now you're ready to watch some awesome content! Please feel free to create a new post if you ever have questions in the future.
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