Visitor

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1 Message

Sunday, January 25th, 2026 12:51 AM

Apple TV: Xfinity Stream App

I have installed the Xfinity Stream application on my Apple TV 4K. Despite multiple attempts to sign in, I am invariably signed out immediately after successfully logging in.

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Official Employee

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822 Messages

20 days ago

Hello there user_cm0omn 👋 I'm happy you decided to reach out in our community for help, and glad you're using your Xfinity Stream access! I know how useful it is to be able to watch anywhere you can sign in, especially on Apple TVs, so I want to make sure you're able to sign in and stay signed in after 👍

If you're being signed out immediately after signing in, you'll first want to ensure that your Apple TV is compatible with tvOS version 15 or later. If it is and your system software is up to date, try reinstalling the app or resetting your Apple TV. For more information on Xfinity Stream on Apple TV, please check out xfinity.com/support/articles/stream-on-apple-tv-overview, and let me know if you have any questions.

 

Visitor

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1 Message

I am having similar issue. Have downloaded xfinity stream app on multiple apple 4k 3rd gen TVs that are up to date. 

Official Employee

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1.4K Messages

Hello @vnarang07 appreciate you confirming you have already performed the steps provided above. Can you confirm the model of Apple TV you are using?

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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