@user_4abee5 Hello. Thank you for reaching out to us via our Xfinity Community Forums. We're here to help.
Could you please clarify the issue? Is it the Xfinity Stream app that is failing to open? Does this happen on your TV, mobile phone, tablet, or all of the above? Does the app open and then crash? Do you receive any error code or message? Please explain what you see before, during and after trying to open the app. Have you checked to ensure you are connected to the internet? Have you tried uninstalling and reinstalling the app?
CCElizabeth
Problem Solver
•
908 Messages
1 year ago
@user_4abee5 Hello. Thank you for reaching out to us via our Xfinity Community Forums. We're here to help.
Could you please clarify the issue? Is it the Xfinity Stream app that is failing to open? Does this happen on your TV, mobile phone, tablet, or all of the above? Does the app open and then crash? Do you receive any error code or message? Please explain what you see before, during and after trying to open the app. Have you checked to ensure you are connected to the internet? Have you tried uninstalling and reinstalling the app?
0
0