App on Roku not working

Hi there @user_wjn4l7 Thank you so much for reaching out on our Xfinity Community Forum about your Xfinity Stream App issues.  Check for a device update in your Settings menu and install it if available.

If the Xfinity Stream app isn't working on your Roku TV and channels aren't appearing, try the following steps:

1. Restart your Roku device after the update or if no update was present.
2. Ensure you are using the latest version of the Xfinity Stream app by checking your device’s app store.

If issues persist, consider using a compatible non-Roku streaming device for better performance.

https://www.xfinity.com/support/articles/troubleshooting-stream-portal-and-app