Thank you for reporting and also sharing the steps you've tried so far, user_4esrsi! To confirm, are you able to log into your Xfinity account online via the website? Have you tried using the app on other devices and if so do the experience the same symptom?
XfinityThomasA
Official Employee
•
3K Messages
2 months ago
Thank you for reporting and also sharing the steps you've tried so far, user_4esrsi! To confirm, are you able to log into your Xfinity account online via the website? Have you tried using the app on other devices and if so do the experience the same symptom?
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