Visitor

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1 Message

11/13/2026 3:21 PM

App Concerns

Can only advance forward and back by 10 seconds

After rewinding/asvancing several times, you get knocked out of your program with technical difficulties 

Interface makes it difficult to easily get to your recorded programs and to delete those programs once you’ve watched them

The pause feature does not hold my spot, and my recorded program often reverts back to the beginning of the show, not allowing me to resume where I left off. 

Dates of recorded shows no longer available 

Titles of recorded programming are often misleading. For example, when I recorded a Dateline episode, it listed the episode title rather than the series title, making it difficult to find in my recorded programming

Recorded shows no longer give the option of advancing past the commercials; when I try to do it manually, I get knocked out of the recording and back to the beginning of the show

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Official Employee

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1.2K Messages

14 minutes ago

Thanks for taking the time to post, user_abp7oh! We know the removal of several features from the Xfinity Stream app hasn't provided a positive experience, and I apologize for any frustration brought on by the update. Our team is aware of the issues and is actively working on a solution.

 

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