1 Message
all the tvs work except one in our kitchen wifi settings have not changed keeps showing an error message of rdk 03087
we have 4 tvs with cable boxes and all are working except the one in the kitchen. keeps showing an error message of rdk 03087. wifi settings have not changed and modem is working
XfinityLinda
Official Employee
•
1.3K Messages
3 months ago
@user_qa96k9 Thanks for meeting us here in our community. Sorry to hear about the trouble with the cable box in the kitchen. You have reached the right team for assistance. We'll have to send a signal to see if we can get that cable box working for you. In the future, you can also troubleshoot in your Xfinity app. Please send us a Direct Message with your full name, and complete address. We look forward to your reply.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
0
0