Hello @user_loufdb! Thank you for taking the time to post on our Xfinity Community Forum! Congrats on having XUMO as part of your services! You mentioned that when inputting the last four of primary phone number, you got an error...what error did you recieve?
The activation process of setting up your XUMO is typically seamless. If errors doe occur, we have our helpful guide for that. Please review our article: https://www.xfinity.com/support/articles/xumo-activation-process to answer some of your troubleshooting questions about activation.
Once you review, and you still need help, let us know! We're here to help!
@user_loufdb send us a direct message, so we can double-check the phone number and help. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support."
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityMelinda
Official Employee
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252 Messages
25 days ago
Hello @user_loufdb! Thank you for taking the time to post on our Xfinity Community Forum! Congrats on having XUMO as part of your services! You mentioned that when inputting the last four of primary phone number, you got an error...what error did you recieve?
The activation process of setting up your XUMO is typically seamless. If errors doe occur, we have our helpful guide for that. Please review our article: https://www.xfinity.com/support/articles/xumo-activation-process to answer some of your troubleshooting questions about activation.
Once you review, and you still need help, let us know! We're here to help!
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user_loufdb
Visitor
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2 Messages
24 days ago
The pin dont work says it looks like wi'll need to take care of a few account datails to compite your situp you can give us call
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