Visitor
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1 Message
Activate Peacock
I have Peacock included with my plan, but am unable to activate it. It asks for the associated email and that is auto filled with the same email address we use for xfinity. The problem is it then says our xfinity account is already linked to another Peacock account. But we cancelled that one because we can get it free with xfinity. How do I get passed that step?
XfinityAbby
Official Employee
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1.1K Messages
4 hours ago
Hello @user_65ubbu thank you for taking the time to reach out to us! Since that email was already linked with a Peacock account, do you have another email address that you could use to activate Peacock? It does not have to be your email address that you have listed on your Xfinity account.
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