3 Messages

Friday, November 7th, 2025 3:45 PM

activate peacock premium

I have talked on support lines 4 -5 times was attempted to be charged to activate my free subscription I at this point wonder if it is possible to get it freeI get this screen and it gives 0 option to activate it i get emails to activate it only to get this screen i went in the black tab it wanted to charge for it it seems like a complete mess

Oldest First
Selected Oldest First

Official Employee

 • 

1.1K Messages

27 days ago

We would be happy to assist @Ahkyo

Please send us a DM with your full name and address to Xfinity Support.

To send a direct message:

Click "Sign In" if necessary

Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic replaces the "To:" line.

Type your message in the text area near the bottom of the window

Press Enter to send it

See https://comca.st/3kYXwkR for an example

3 Messages

19 days ago

I was walked in the same circles again I did not get it activated I ended up giving up and my bill is now 30-40$ more exspensive even though i was told it wouldnt increase to tell people reading how this ended 

forum icon

New to the Community?

Start Here