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Accessing Television Channel Control Through Computer Option/s
Dear Sirs:
I am requesting specific instructions for setting up an option for adjusting the channels through the use of commands on a computer. This is a secondary alternative when the remote is not accessible. In my particular case - both TV remotes have been temporarily displaced.
I have requested a remote replacement. I am requesting this direction during the interim- until the new remote can be obtained. It is my understanding that there is a download option for an IPhone -the Xfinity Remote App. I do not have an IPhone at the present time. This is the reason for my request for remote control use (access) through the computer in lieu of an IPhone.
Thank you for your time and cooperation with this request.
Responses
ComcastMartinR
Official Employee
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141 Messages
2 m ago
Hello, @dod4! Thank you so much for reaching out to Comcast today over our Community Forums! Unfortunately, we don't have a TV remote control option that be used over a computer. We only have a Smart Phone/Tablet app that can be used on both Apple, and Android devices.
We do have the option to watch TV over a computer by using our Xfinity Stream app. https://www.xfinity.com/stream/
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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